Do you ship worldwide?
Yes we do!
How much is international shipping?
International orders vary in cost depending on location - please email us for a quote if required. All orders are sent with a tracking number.
How much is shipping within Australia?
For orders within Australia we offer shipping costs based on weight. For example though, generally 4 items or under equate to $8.99 shipping costs. All orders receive a tracking number.
Do you offer free shipping?
For orders over $150 we offer free shipping within Australia.
When will my order be sent?
We want you to receive your package as soon as possible! We endeavour to do next day delivery but in peak times (New season release/Christmas time) please allow 3 days.
Can you express my order?
Yes! Express shipping can be provided if you require your order quickly - please email us to arrange.
What if my order is lost, damaged, or delayed through fault of the post?
We are not responsible for these things as they are out of our hands. Having said that, we love to please our customers and will assess on a case by case basis and decide the next best steps at our discretion.
If you would like to upgrade to tracked post, or want more detail about your country's shipping rate, please email us at firstname.lastname@example.org.
*dukes and duchesses apparel are not responsible for lost, delayed or damaged packages.